Acronyms
B2G
Business-to-government
CGD
Center for Global Development
CRM
Customer relationship management
DFS
Digital financial services
EFI
Equitable Growth, Finance and Institutions
e-KYC
Electronic-based know-your-customere
PPD
Electronic-based public-private dialogue
FCV
Fragile, conflict, and violence
Fintech
Financial technology
FTEA
Female total entrepreneurial activity
G2C
Government-to-citizen
GBV
Gender-based violence
GDP
Gross domestic product
GDPR
General Data Protection Regulation
ICT
Information and communications technology
IFC
International Finance Corporation
KYC
Know-your-customer
M&E
Monitoring and evaluation
MNO
Mobile network operator
MSME
Micro, small, and medium enterprise
NGO
Nongovernmental organization
P2P
Peer-to-peer
PPD
Public-private dialogue
SIM
Subscriber identification module
SME
Small and medium enterprise
SMS
Short message service
TOR
Terms of reference
VMP
Virtual marketplace
WBG
World Bank Group
WEE
Women’s economic empowerment
WEF
World Economic Forum
WSME
Women-owned small and medium enterprise
